Reference #: JF/JJ2484
Title: Senior Microsoft Dynamics Software Engineer - CRM, Marketing - Federal Government
Category: ICT
Location: NSW
Work Type: Contract
Remuneration: $Neg
Term: 12 Months + 12 Month
Description:
- Multiple opportunities within a high-profile Federal Government agency!
- Initial contract until June 2026 with a 6-month extension option!
- Hybrid role with adaptable arrangements across QLD, ACT, VIC, NSW, and SA!
A prominent Federal Government agency is seeking an experienced Senior Microsoft Dynamics Software Engineer to lead the optimisation and expansion of Microsoft Dynamics 365 Customer Insights – Journeys and Data products. The successful Senior Microsoft Dynamics Software Engineer will be engaged on an initial contract until June 2026, with the option for a 6-month extension, and flexible hybrid work arrangements across Queensland, ACT, Victoria, NSW, and South Australia.
The successful Senior Microsoft Dynamics Software Engineer will be responsible for, but not limited to:
- Leading the expansion and optimisation of Real-time Journeys and Event Planning modules, implementing new features and producing documentation of solutions and enhancements.
- Advising on configuration of security roles, permissions, and customer engagement settings, including the customer insights connector.
- Collaborating with internal teams to develop nurture activities such as customer journey processes, trigger-based marketing, campaigns, and content personalisation.
- Providing advice and assistance on implementing brand and compliance profiles, preference and compliance centres, and consent management.
- Offering technical guidance to upskill internal teams throughout the optimisation process.
The successful Senior Microsoft Dynamics Software Engineer will have experience in the following:
- Proven experience configuring and using features across Microsoft Dynamics 365 Customer Insights – Journeys and Data products.
- Experience implementing and optimising Real-time Journeys and Event Planning modules to support marketing and event activities and automation.
- Strong understanding of marketing tactics and technical solutions to support them.
- Familiarity with Australian privacy laws, data protection regulations, and government IT systems and processes.
- Excellent communication and stakeholder management skills, with the ability to work collaboratively in rapid-paced environments.
This is a fantastic opportunity to play a pivotal role in delivering meaningful outcomes for one of Australia’s most important public sector programs! The successful Senior Microsoft Dynamics Software Engineer will be offered a contract until June 2026, with the potential for a 6-month extension and flexible work arrangements across multiple locations. If you have the required skills and experience, APPLY NOW. Please forward your application to, quoting reference number JF0127. For more exciting job opportunities, visit.
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📌 Senior Microsoft Dynamics Software Engineer - CRM, Marketing - Federal Government
🏢 Hitech Group Australia
📍 Canberra