Onboarding Specialist
Key Responsibilities:
* Making high-volume outbound calls to Support Coordinators To build rapport quickly and uncover client needs
* Matching clients with the right clinician based on service type, location and urgency Positioning our OT, Speech, Psychology & Behaviour Support services confidently
* Updating our CRM accurately – you’re tech-savvy and organised Working in a supportive, KPI-driven environment
* Embracing call recording for quality improvement and coaching We want hunters — people who’ve spent their career picking up the phone, breaking down barriers, building relationships, and turning cold calls into warm referrals