Apply on Kit Job: kitjobau.com/job/37s4cw About Convatec Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http:// Our search for better is changing the lives of our patients. It's changing the careers of our people too – creating new challenges and opportunities all the time. We're looking for a motivated and passionate individual to join our team as a Key Account Manager - Community & Aged, to have real impact and bring Forever Caring to life. The primary purpose of the Key Account Manager (KAM) is delivering growth within the designated portfolio and territory, through direct proactive engagement with distributors, corporate groups, community agencies and, where appropriate, HCP's and patients. This role delivers on our forever caring promise using the tools and material provided by the Marketing team to sell customised solutions, meeting the commercial needs of distributor partners and the clinical needs of their customers. The KAM must exhibit high commercial acumen supported by clinical understanding and product knowledge, build valuable customer relationships and collaborate with internal stakeholders. This role will need to execute with excellence, using the CRM, available data and analytics to inform sales plans and will be measured on achievement of sustained growth against targets. In this role, you'll play a key part in sales team, working alongside a dynamic team that values innovation, collaboration, and continuous growth. Your key responsibilities will include: Drive commercial results - Lead, negotiate and partner with the commercial teams to drive execution of commercial agreements with regional distributor partners and corporate groups (e.g. Aged Care, Primary Care) to drive business growth - Develop localized tactics incorporating growth initiatives, go-to-market strategies and new product launches to maximize the financial performance of commercial agreements - Analyze and report on performance and profitability by key commercial accounts to assist with wider commercial decision making - Identify areas of potential risk, under-performance and improvement in commercial accounts. Work with internal stakeholders to evaluate and establish mitigation plans - Provide insightful and timely reports on the market and competitor dynamics for commercial accounts - Ensures all distributor special pricing and rebates (where relevant) remains up-to-date Achieve business results - Develop, implement and maintain account management plans to drive growth strategies for key accounts as directed both locally and nationally - Maintain a level of clinical knowledge to foster customer awareness and recommend product types - arrange and participate in product demonstrations and education - Represent Convatec at distributor and customer events - Complete and submit all reports (sales, customer and expenses etc) within required timeframes - Full and effective utilization of CRM and sales processes to achieve business outcomes Model accountability and commitment to our customers and our colleagues - Maintain knowledge of our Advanced Wound Care product range - Stay abreast of our competitors' products as well as the latest standards of care in the marketplace - Share "best practice" successes with team members Support sales and marketing strategies - Maintain awareness of broader business imperatives and take into account when making decisions - Proactively identify, develop and share strategies to address specific customer gaps and opportunities for growth - Work closely and incollaboration with other regional KAMS, and the Commercial Functional team to align strategies and achieve collective success. Cultivate strong business relationships - Establish close relationships with external customers and utilise those relationships to strengthen our competitive position and performance - Establish, develop and maintain ongoing relationships with customers and key opinion leaders – both clinical and non-clinical - Collaborate with Customer Service and Customer Care to develop strong individual and corporate relationships To be successful you will: - Very strong financial acumen to support valuable business decision making. - Demonstrated success with a complex sales cycle and multiple call points. - Ability to develop and implement account / territory plans and strategies to achieve sales objectives. - Minimum 3 years' experience in sales and/or marketing in medical device or broader healthscience industry. - A deep understanding of the Australian healthcare system and ideally, the various funding/reimbursement models. - Experience selling to commercial customers essential and experience developing and negotiating business agreements highly regarded. - Ability to build immediate rapport, proactively develops relationships with a wide variety of people and demonstrated ability to confidently present business proposals - Gains insight into customer needs and builds and delivers solutions that meet customer expectations. - Has a clear understanding of other groups' business priorities, deals comfortably with organisational politics and knows who has power, respect, and influence. - Positions views and arguments appropriately to win support and responds effectively to the reactions and positions of others. - Sets aggressive goals and has high standards. Pursues everything with energy, drive, and the need to execute. - Works cooperatively with others across the organization to achieve shared objectives, while gaining trust and support of others. - Ability to work independently, with self-drive, initiative and tenacity - Excellent organizational and time management skills with the ability to prioritize and multitask effectively - Intermediate to advanced MS office skills, particularly Excel and has desire and aptitude to learn, navigate and effectively use new systems. Skilled at using CRM software. Education/Qualifications - Tertiary qualifications in business or related field preferred At Convatec we believe in taking care of our people, because they're the heart of everything we do. As part of our team, you'll enjoy a range of benefits designed to support your wellbeing, growth, and success. These include - Flexible working arrangements, - Ongoing learning and development opportunities - Competitive remuneration - Access to health and wellbeing programs At Convatec, we're pioneering trusted medical solutions to improve the lives we touch. If you're ready to make a real impact, apply today and help us bring our Forever Caring promise to life. #LI-LY1 #LI-Onsite Beware of scams online or from individuals claiming to represent Convatec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact#J-18808-Ljbffr