Job Category: Product Development
Job Description: Program Manager - High Compliance
The Infrastructure Global Industry Unit (IGIU) serves the large and diverse Construction, Energy, and Water Industries with cutting edge technology, solutions, and market leadership.
The R&D; organization is seeking to add a high energy individual to step into a High Compliance Program Manager role.
This role requires program management experience with knowledge of FedRAMP processes and understanding of high compliance environments. We need you to work with multiple teams to identify gaps and provide solutions and deliver releases in high compliance environment. You will be expected to recommend changes and support your positions on those changes using the data you report.
As a Program Manager, you will work internally with the engineering teams to refine practices, processes, and reporting to drive deliverables to completion. Metric reporting will include, but is not limited to, SLA compliance of internal and external partners, roadmap execution performance, operations efficiency, and deployment of services in FedRAMP environments. An important function of this role is communicating risk factors to affected teams due to unexpected delays associated with underlying infrastructure and services. This role requires the ability to multitask and keep multiple sources of data organized and current.
At Oracle, your daily workload and expected deliverables will be wide-ranging and priorities will definitely compete. Your fact patterns will be complex versus easy, and you will be required to work effectively on your own and as an integral piece of the team. You should be fully competent in your own area of expertise but also able to “lean in” to support the team whenever required, and you will be expected to provide support and guidance to more junior members on the team. You will be expected to be open to stretching your knowledge boundaries often.
Top Requirements
- Deliver Results - Drive urgent requests, pull together meetings but always with a “Teamwork Makes the Dream Work” mentality. Program Management in a High Compliance environment means keeping many sub projects on track while managing multiple processes, deliverables and tasks, yet, still accommodating the day-to-day SaaS Cloud business needs across time zones.
- Communication & Status - Effective communication is critical, especially when team members should operate independently and still act as a cohesive team unit to external stakeholders. You will be expected to provide consistent, valuable communication across teams and have the ability to drive all related tasks to closure as per process, including on time status reporting to peer stakeholders and executives.
- Problem solving - Can you see risk and how to avoid it? This role requires someone that can spot issues, prioritize and mitigate in accordance with priorities and risk appetite. You have to also know how to ask the tough questions of several different teams and get them to support the common goal. Problems can also have downstream impacts, so the person in this role has to be good with awareness of overarching project and timelines, identify and manage dependencies, plan to avoid surprises/risks as much as possible and be able to influence up and down the chain of command.
- Adapt to Change - We need a visionary that can see opportunities for improvement and make changes quickly to improve services to deliver results. This includes all aspects - writing up new processes, answering emails and support requests and being able to drive change in accordance with limited resources and compressed timelines effectively with awareness and inclusion across impacted teams.
Career Level - IC3
Basic Qualifications:
- 10+ years' experience in the program management role.
- Knowledge of FedRAMP processes and high compliance environment
- Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills
- Excellent organizational, verbal and written communication skills
- Ability to succeed through collaboration and working through internal and external, organizations and individual.
- Tool proficiency - JIRA, Confluence, Excel, Basic Scripting
- Demonstrated knowledge of Agile, Scrum, Kanban methods
- BIG team player!
Responsibilities:
As a High Compliance Program Manager, you will work internally with the engineering teams to refine practices, processes, and reporting to drive deliverables to completion. Metric reporting will include, but is not limited to, SLA compliance of internal and external partners, roadmap execution performance, operations efficiency, and deployment of services in FedRAMP environments. An important function of this role is communicating risk factors to affected teams due to unexpected delays associated with underlying infrastructure and services. This role requires the ability to multitask and keep multiple sources of data organized and current.
Qualifications:
Career Level - IC3
About Us:
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📌 Program Manager High Compliance
🏢 Oracle
📍 Australia