Job description
Agency Department of Corporate and Digital Development Work unit Digital Project Services
Job title Communications and User Experience Analyst Designation Administrative Officer 7
Job type Full time Duration Fixed to 31/12/2026
Salary $113,938 - $122,574 Location Darwin
Position number 40895 RTF 331443 Closing 05/10/2025
Contact officer Mandy McCabe on 08 8995 5113 or mandy.mccabe@nt.gov.au
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=331443
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability
by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact
officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE
website
Primary objective
Provide advice and develop communications materials and contribute to communications activities for Digital Project Services and associated
portfolio of Projects and Programs.
Context statement
Digital Project Services (DPS) delivers very complex, high value, and high-risk digital programs and multi-year digital transformation initiatives for
core frontline services through an inter-agency team-oriented approach. Working closely with the client Agencies, the team comprises of public
sector employees and contractors working together to deliver multiple streams of activity as programs are implemented. The work environment
is dynamic, fast paced and results driven with high expectations of superior service delivery.
Key duties and responsibilities
1. Develop communications materials including web content, newsletters, and various presentations in line with communications plans to support
engagement of both internal resources within DPS and external stakeholders.
2. Apply contemporary communication and effective messaging methodologies to develop and maintain core communication and messaging
collateral materials, ensuring all communications are tailored and relevant to the intended audience.
3. Research and apply UX/HCD (human centred design) principles and practices in the development of communication and messaging collateral
materials.
4. Provide quality services and advice to Project Managers/Program Directors to collaborate on strategies, plans and actions required for effective
communication and stakeholder engagement.
5. Establish and effectively manage professional relationships with a diverse range of internal and external key stakeholders.
6. Actively participate as a member of the DPS Division, contributing innovative ideas and solutions to support Projects and Programs.
Selection criteria
Essential
1. High level written communication skills necessary for the formulation of a wide range of quality communication materials, and the ability to
translate complex IT concepts into simple and clear language tailored to internal and external stakeholders, including system end-users.
2. Demonstrated experience and knowledge of contemporary strategic marketing and communications trends, principles and methodologies
including publishing (web), media, UX/HCD and advertising.
3. Well-developed cross-cultural communication, influencing and interpersonal skills with the ability to build and sustain productive relationships
with a network of people from diverse backgrounds internally and externally.
4. Knowledge of the operations of government and ability to work with communications processes including correct use of logos, mandatory
templates, and protocols.
5. High level design and development skills using tools such as Microsoft 365 Office Suite, SharePoint, Jira, and or Adobe Pro and Illustrator and
other IT design tools such as Figma.
6. Demonstrated ability to work well under pressure, effectively manage competing priorities and remain agile in a fast-paced working
environment.
7. Demonstrated work ethic and attitude which emulates DCDD values of commitment to service, innovation, ethical practice,
accountability, impartiality, diversity, and respect.
Desirable
1. Qualifications in, Communications, Marketing, UX/HCD or graphic design.
2. Experience in a large-scale, multi-year project environment.
Further information
The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history will not
exclude an applicant from this position unless it is a relevant criminal history. When choosing to apply for this position, the applicant should
consider the full requirements of the position in aligning their work experience and capabilities to this role. Please refer to the Capability Leadership
Framework and visit our website at Homepage | Department of Corporate and Digital Development
📌 Communications and User Experience Analyst
🏢 Department Of Corporate And Digital Development
📍 Darwin