Join a friendly, down to earth team where casual dress, a resident office dog, and a supportive culture make work enjoyable. This role blends customer service, admin, and basic finance support, perfect for someone who loves variety and being the go to person in the office.
Our client is known for its warm, down to earth culture where collaboration, kindness, and a bit of fun are part of everyday life. With a dog in the office some days, casual attire, and a genuinely friendly team, it's the kind of place where people enjoy coming to work. The business continues to grow and is now seeking someone with a proactive, all rounder mindset who can confidently support the team.
Description
This newly created role is ideal for someone who thrives in a varied position and enjoys being the go to person across admin, finance support, and customer service. You'll be the first point of contact for repeat clients, managing inbound calls and emails, coordinating with internal teams, and ensuring smooth day to day operations. You'll also assist with invoicing, payment processing, and general accounts support using systems like Xero. From helping with bookings and catering to preparing materials for meetings, your role will be central to keeping things running efficiently.
Provide administrative support to ensure efficient operation of the department.
Assist in managing customer inquiries and resolving issues promptly and professionally. ****** a day)
Maintain and update records, documents, and databases accurately.
Prepare and distribute correspondence, reports, and other documentation as required.
Collaborate with team members to improve processes and enhance customer satisfaction.
Ensure compliance with organisational policies and procedures.
Support other administrative tasks as directed by management.
Profile
We're looking for someone with strong administrative experience and doesn't mind hoping on the phone and taking customer enquires. The ideal candidate will be confident juggling multiple priorities and enjoys working in a collaborative environment. You'll be tech savvy, with experience in accounting software (Xero preferred), and comfortable supporting basic finance tasks. A background in customer service or office coordination would be highly regarded. Most importantly, you'll bring a positive attitude, a hands on approach, and a genuine interest in being part of a close knit team.
Experience in an administrative or customer service role (5+ years)
Strong organisational and time management skills.
Proficiency in using office software and database systems.
Excellent verbal and written communication skills.
A proactive attitude and the ability to multitask effectively.
Friendly approachable attitude
Job Offer
Competitive salary *****k + super
Permanent position with job stability (strong tenure across the board)
Free parking on site
Friendly easy-going office environment (sneakers and jeans are absolutely fine), regular sweet treats, quarterly team dinners, puppy in office a few days a week.
4 or 5 days a week depending on preference
Flexible start/finish times
Global brand with benefits and access to executive benefits
This role is on-site full time
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Isabella Prendeville at +61 .
Be careful – don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
#J-*****-Ljbffr