Front Office and Workplace Experience Executive
This role welcomes employees and guests as the first point of contact at Reception, creating authentic experiences that strengthen relationships between our client and their stakeholders.
The successful candidate will provide administrative support, maintain operational excellence according to client standards, and adapt quickly to changing needs with a supportive mindset.
Key Responsibilities:
* Create a comfortable, welcoming and hospitable environment for employees and their guests
* Coordinate with internal and external stakeholders for maintenance and repairs
* Manage all communications professionally, including calls and emails, while maintaining strict data security and following client protocols
* Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace
* Manage sign-in/out procedures and issue passes for new employees or visitors
* Assist stakeholders with meeting room bookings to ensure a delightful experience
* Monitor and order stationery and office supplies when needed
* Support event organisers with logistics, equipment and assist with AV system setup
* Liaise with facilities and security team and report any incidents, utilising Corrigo and CMO when needed
What We're Looking For:
* Prior front desk experience in a fast-paced environment such as facilities, property management or hospitality
* Professional, friendly demeanor with confident communication at all organisation levels
* Meticulous attention to detail with passion for quality service delivery
* Collaborative team player committed to meeting shared objectives but can work independently as well
* Proactive problem solver capable of managing complex situations and competing priorities
Join Our Team:
You'll join an entrepreneurial, inclusive culture where like-minded people work naturally together to achieve great things. You'll develop your strengths and enjoy a fulfilling career full of varied experiences.
We're committed to equal opportunity regardless of race, gender, age, sexual orientation or disability. We're dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.