**General Manager - Peninsula Vet Care Emergency & Referral Hospital**
Location: Mornington Peninsula, VIC
At VetPartners, we’re passionate about supporting veterinary professionals to deliver exceptional care. We’re seeking a dynamic and experienced General Manager to lead our Peninsula Vet Care Emergency & Referral Hospital. This is a unique opportunity to shape the future of veterinary care in a thriving, purpose-driven environment.
Reporting to the Executive Director of Operations, you’ll play a pivotal role in driving operational excellence, fostering a high-performing team culture, and ensuring the delivery of outstanding veterinary services.
**What You’ll Be Doing**
- ** Culture & Team Leadership**
Lead and inspire a multidisciplinary team, ensuring clear role responsibilities, a harmonious workplace culture, and strong staff engagement and retention.
- ** Strategic Leadership & Planning**
Develop and implement site strategy and annual business plans aligned with our mission and values, with a focus on innovation and continuous improvement.
- ** Financial Management**
Drive revenue growth while managing expenses within budget. Oversee hospital expenditure, including capital investment proposals and return-on-investment analysis.
- ** Operational Oversight**
Manage day-to-day hospital operations, including workflow optimisation, staffing levels, and business functions to ensure seamless service delivery.
- ** Client Service & Business Development**
Build and maintain strong relationships with referral partners, clinics, and primary care hospitals to support business growth and community engagement.
- ** Regulatory Compliance**
Ensure all licenses and regulatory requirements are met, including medicine records and adherence to WH&S; and internal policies.
**What We’re Looking For**
Essential
- Minimum 5 years’ experience in a senior business management role
- Qualifications in business management or human resources
- Proven leadership skills with experience managing large teams
- Expertise in workforce planning, employee relations, and change management
- Strong financial acumen and experience in budgeting and cost control
- Strategic thinker with the ability to develop and execute effective plans
- Excellent verbal and written communication skills
- Highly organised and self-directed with strong time management
Desirable
- Experience in the veterinary or healthcare industry
- Knowledge of WH&S; policies and regulatory frameworks
- Background in marketing and business development
- Familiarity with employee engagement and wellbeing programs
- Ability to analyse and interpret data to inform decision-making
- Experience designing scalable, repeatable solutions to operational challenges
**Why Join VetPartners?**
- ** Shared Purpose**: Join a passionate community dedicated to making a positive impact on pets and their owners.
- ** Collaborative Culture**: Work in a supportive environment where innovation and personal growth are encouraged.
- ** Rewarding Work**: Know that your contributions directly support a meaningful mission every single day.
- ** Career Growth**: Grow with us through ongoing training and professional development.
**How to Apply**
Ready to take the next step in your leadership journey? Click **Apply** to submit your resume and a cover letter outlining your relevant experience and why you’re the right fit for this role.
VetPartners is committed to Equal Employment Opportunities.