Job Role Overview
Trade Counter Assistant
The Trade Counter Assistant is an essential member of a dynamic team, providing expert support to tradespeople and DIY enthusiasts alike.
Key Responsibilities:
* Offer unparalleled customer service and product information to drive sales and customer satisfaction
* Deliver accurate quotes both in-person and over the phone, ensuring timely and professional communication
* Effectively manage stock levels, pick orders, and maintain shop displays to maximize efficiency
* Maintain a clean, safe, and organized branch environment, adhering to company standards
* Occasionally deliver products using a company vehicle, demonstrating adaptability and a willingness to learn
Requirements:
* Prior experience in retail sales or customer service with exceptional communication skills
* Ability to multitask, prioritize tasks, and work effectively under pressure
* Basic computer literacy and a willingness to learn new systems and technologies
* Valid driver's license and flexibility to work varied shifts, including weekends
* Career aspirations and a desire for personal and professional growth within the organization
Benefits:
* Performance-based bonuses to recognize outstanding contributions
* Paid annual leave to recharge and relax
* Continuous learning and development programs to enhance skills and knowledge
* Generous discounts on plumbing and bathroom products to support our customers' needs
* Reece Boost program offering cashback and discounts on groceries, fuel, insurance, travel, and more
* Paid parental leave to support work-life balance