Smith’s Lawyers - Legal Operations Manager | Fully remote | $150,000 – $180,000 + Super
Join a high‑performing Queensland plaintiff law firm expanding a national footprint at a time of exciting growth. Smith’s Lawyers is a modern, substantially transitioned to a fully remote practice specialising in TPD, WorkCover and CTP claims. We’re seeking a Legal Operations Manager to design, implement and refine our systems, workflows and reporting frameworks over a 6‑ to 12‑month project period.
Why You’ll Love This Role
- Lead firm‑wide operational improvement and workflow design.
- Work from anywhere in Australia – remote‑first team with transparent accountability.
- Collaborate directly with firm leadership, CFO (KPMG), and Legal Operations partners.
What You’ll Do
- Map and optimise legal workflows from intake through settlement.
- Integrate and align LEAP, Xero, Employment Hero, and Power BI for unified reporting.
- Build dashboards for finance, HR, and production metrics.
- Document and implement policies and SOPs that support the Craft Leadership Model.
- Lead automation and continuous‑improvement projects with cross‑functional teams.
- Provide change‑management support and training for lawyers and support staff.
What You’ll Bring
- 5+ years’ experience in legal operations, practice management, or professional‑services transformation.
- Working knowledge of LEAP, Xero, and cloud‑based workflow tools.
- Strong data and reporting capability (Power BI or similar).
- Proven ability to deliver projects on time and drive adoption across distributed teams.
- Excellent stakeholder management and communication skills.
What We Offer
- Remote flexibility across Australia.
- 6–12 month contract with potential to extend or convert.
- Exposure to an innovative, data‑driven law firm.
- Competitive contract remuneration: $150K – $180K + super (or daily rate equivalent).
Apply Now
If you’re a legal‑operations professional ready to build systems that power performance, apply with your CV and a short cover letter outlining your experience with workflow design, reporting, and legal‑tech implementation.
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