Overview
The Senior Solution Sales Executive will oversee market success of ServiceNow's Technology Workflows including IT Operations Management, Asset Management, and Strategic Portfolio Management products. These products are built on our market-leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.
What you get to do in this role
The Solution Sales Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/activities can vary by solution area given coverage capacity.
* Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
* Develop and lead opportunities from discovery through to close, and assist field teams to manage their own opportunities with the TX product set
* Provide input to AEs during the account planning process based on territory strategy and recommendation
* Ensure recommendations to territory strategy and account planning are aligned with Now Value principles
* Support customers to envision the value of a digital transformation and support development of strategy by partnering with the rest of the account team, customers, and partners
* Interlock with SC & Specialist SC on Capability Roadmap for feedback and alignment and team engagement
* Coach AEs/ ADRs/ ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
* Customize time allocation of responsibilities to the needs of the territory and account team and celebrate successes
* Champion diversity and belonging to contribute to an open and inclusive environment
Qualifications
To be successful in this role you have:
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
* 7 years of knowledge on return on investment of specialty solutions area to lead solution win
* Experience as an AE or in alternative sales/customer service role
* Experience with overlay/matrix selling
* Understanding of business sales processes
* Demonstrated stakeholder management success
* Proficient in CRM management
Additional Information
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories assigned to ServiceNow employees depending on the nature of their work and location. Learn more here. ServiceNow may determine eligibility for a work persona by confirming the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations (including EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
Remote Work: No
Employment Type: Full-time
Key Skills
Business Development, Sales Experience, Direct Sales, Oracle Transportation Management, B2B Sales, SAAS, Oracle EBS, Pricing, PaaS, Sales Pipeline, Customer relationship management, Enterprise Sales
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