Standardised Work Specialist
Organisations seeking to enhance frontline performance and embed standardised work in their operations often require an experienced Standardised Work Specialist. This role plays a crucial part in improving the capability of the operations team, ensuring consistency and efficiency throughout the organisation.
The primary objective of this position is to develop digital Work Instructions within the Standardised Work Field and Builder App.
As a Standardised Work Specialist, you will work alongside reliability engineers and maintenance execution teams, gathering feedback from the field and using strong influencing skills to help teams understand the value of Standardised Work. The role also includes daily and weekly SW performance reporting and participation in team routines to track and deliver improvement outcomes.
* Key Responsibilities:
* Develop, update, and maintain digital Work Instructions in the Standardised Work App.
* Support new strategies being generated within the SW application and ensure smooth rollout.
* Translate equipment processes, engineering standards, and master data into clear, step-by-step instructions.
* Partner with supervisors and frontline teams to embed new routines, tools, behaviours, and standardised processes.
* Facilitate feedback loops with end-users to continually improve content.
* Identify gaps in existing instructions and proactively enhance instruction quality.
* Conduct field observations to assess work execution and identify improvement opportunities.
* Drive behavioural adoption of standardised work through coaching, mentoring, and hands-on support.
* Facilitate problem-solving sessions (root cause analysis, 5 Whys, structured improvement tools).
* Monitor performance metrics and support delivery of safe, stable, and efficient operations.
* Assist with operational readiness, rollout of new procedures, and digital work instruction updates.