Company Description
Grosvenor Hotel Adelaide is a renowned establishment located at 125 North Terrace, Adelaide, South Australia. Known for its rich history and exceptional hospitality, the hotel provides high-quality service and accommodations for both business and leisure travelers. As part of the Accor portfolio, Grosvenor Hotel Adelaide is dedicated to offering comfortable and memorable guest experiences. The hotel is centrally located, providing easy access to Adelaide's key attractions and business hubs.
Role Description
This is a full‐time, on‐site Night Auditor role based in Adelaide, South Australia. The Night Auditor will oversee overnight operations at the hotel, manage end‐of‐day financial reconciliation, and ensure a smooth guest experience during the night shift. Key responsibilities include conducting night audits, processing reservations, handling guest queries, and providing excellent customer service. The role also involves managing cash, generating reports, and resolving any operational issues that arise during the shift.
Qualifications
* Proficiency in Receptionist Duties and handling Reservations
* Strong Communication and Customer Service skills
* Experience in Cash Handling with attention to detail and accuracy
* Basic knowledge of hotel systems and operations
* Ability to work independently during overnight shifts
* Flexibility to work nights, weekends, and holidays as required
* A positive attitude and strong problem‐solving capabilities
* Previous experience in a similar role within the hospitality industry is an advantage
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