Overview
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Permanent Part Time position (12-month Fixed Term Contract)
4 days per week: Wednesday - Saturday
Competitive Salary + Penalties | Discounts on RACV products and resorts
Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Noosa Resort in the Sunshine State, close to pristine beaches, quaint villages, and breathtaking hinterland, enjoy the best of tourism and have room to grow in a changing industry that/'s yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
Responsibilities
- As our Spa Host, you’ll be the first point of contact for One Spa – welcoming guests with warmth and professionalism, both in person and over the phone.
- You’ll be highly organised, have a keen eye for detail, and provide exceptional customer service with a gentle, five-star approach that makes every guest feel relaxed, special, and cared for.
- Provide customer service at reception, including answering calls, taking reservations, managing appointment availability, confirming bookings, and processing payments
- Prepare treatment rooms and equipment, including folding towels and robes
- Manage stock, lost property, and other back-of-house duties
- Promote One Spa products and services
- Provide administrative support to the Spa Manager
- Perform beauty treatments on an ad hoc basis, when operational needs require
What you’ll need to be successful
- Availability to work Wednesday - Saturday, 9.00am - 5.00pm
- Australian recognised Diploma in Beauty Therapy qualification (essential)
- Experience in a day spa or beauty reception environment (highly regarded)
- Exceptional attention to detail & can deliver superior quality customer service
- Strong administrative skills including Microsoft Office, Outlook and written and verbal communication skills
- Knowledge of spa or salon booking systems is an advantage
- Ability to be organised, multi-task, prioritise & work in a fast-paced environment
- Be reliable and work in an effective and supportive team environment
- Exceptional personal presentation & grooming
We are Offering
- Competitive pay & recognition: Competitive salary + weekend and public holiday penalties, Employee of the Month recognition
- Perks & lifestyle: Discounts on RACV products & resorts, free onsite parking, uniform provided
- Growth & development: Ongoing training, support, and career development with an iconic brand
- Team & culture: Friendly, welcoming working setting
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.
Application process
You can learn more about the RACV at https://careers.racv.com.au/
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. Applicants for this role will also be required to provide evidence that they have a current Working with Children Check or willing to obtain a Working with Children Check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Spa and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link below.
Additional information
Salary match • Number of applicants • Skills match
Insurance & Superannuation
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop. As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives.
Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest mind to join the next chapter.
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📌 Day Spa Host | Receptionist
🏢 RACV
📍 Noosa Heads