APM.MC AUSTRALIA PTY LTD
Full time - $76,515 - $85,000 per year
APM Monaco - Store Manager (Sydney / Melbourne)
Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
We are looking for a passionate and dedicated individual to lead our Sydney/Melbourne boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.
Requirements
Main Accountabilities
Business Performance & Operations
* Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
* Analyze performance to identify business needs and turn them into individual actions and objectives
* Analyse available sales reports and data to determine the needs of the business and set business strategies
* Ensure staff is trained in all areas of appropriate POS usage and maintenance
* Understand and properly execute all management POS functions
* Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
* Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
* Maintain boutique image according to the brand's standards
* Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
* Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Client Experience & Development
* Ensure all associates provide the highest level of customer service
* Manage client database and utilize information to increase sales and client contact
* Execute service excellence to increase client satisfaction and retain customer loyalty
* Resolve all client problems and complaints quickly and effectively
* Manage all special events inclusive of collection previews, client events, sale events, etc.
* Empower associates to make decisions in the customer's best interest that also support the company's philosophy
Team Management & Development
* Identify and recruit new talents, build and retain a high performing team
* Lead by example demonstrating passion towards APM MONACO, know our brand's products, mission and value
* Conduct in-store training, one-o-one coaching and team meetings
* Build individual objectives and development plans
* Ensure image and grooming standards are professional, reflective of the brand image and always adhered to
* Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary
Skills and Traits
* Relevant qualifications
* At least 1 year of relevant experience
* Management and leadership skills
* Business acumen
* Strategic thinking
* Client intelligence
* Reactive, flexible and open-minded
* Fluency in English; other languages will be a plus
Why Join APM?
* Global, Dynamic Team: Diverse and energetic workforce
* Growth Opportunities: We support your professional development
* Collaborative Culture: Teamwork and open communication
* Comprehensive Benefits: Paid time off and generous employee discounts
Don't wait to join APM Monaco team. Apply now!
#J-18808-Ljbffr