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Policy and procedure officer

Rockhampton
Central Queensland Hospital and Health Service
Posted: 13 December
Offer description

Central Queensland Hospital and Health Service – Rockhampton QLD

The Clinical Governance, Quality and Safety Division leads and supports the delivery of safe, effective, and person‑centred care across Central Queensland Health. Operating as a trusted business partner to all clinical delivery areas, the Division provides expert guidance, governance frameworks, and practical support to ensure care is delivered to the highest standards of quality and safety. Through close collaboration, it helps clinical teams translate data, evidence, and insights into meaningful improvement actions that enhance outcomes for patients, staff, and the organisation.


About the role

The Reliability and Healthcare Standards team leads the annual audit schedule evaluation, monitors unwarranted variation, and collaborates with key stakeholders to embed patient safety and quality initiatives that create meaningful change. It supports governance frameworks, benchmarking programmes, policy and procedure oversight, and the development of new models of care. Additionally, the team provides education and at‑the‑elbow training in clinical governance, health care standards, clinical audit, quality improvement, accreditation, ensuring Central Queensland Health consistently delivers safe, reliable, and high‑quality care.


About you

* Experience in analysing business processes and implementing improvements to increase efficiency and effectiveness.
* Demonstrated high level communication and interpersonal written and the ability to consult and negotiate with clients and staff at all levels of the organisation.
* Proficiency or ability to rapidly acquire skills in the use of multiple information systems utilised for administrative purposes.
* While not mandatory, a relevant qualification would be well regarded.


What we offer

Total remuneration value of up to $114,177 p.a. is comprised of:

* An hourly rate between $45.81 – $50.46 p.h.
* 12.75% employer superannuation contribution
* 17.5% leave loading


Additional Benefits

* Ongoing Professional Development and Education Opportunities
* Flexible Work‑Life Balance and Variety
* Generous Salary Sacrificing Options
* Paid Parental Leave
* Employee Assistance Program (EAP)
* Discounted Private Health Insurance
* Fitness Passport


Vaccine Preventable Diseases (VPD) requirements

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.


How to apply

To apply, please submit the following:

* Your current CV or resume, including referees.
* A cover letter (1–2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
* Any additional forms / evidence as attached or listed on the Role Description.


For assistance

* Contact ***************@health.qld.gov.au
* Quote the Job Ad Reference (JAR) RK5L

Applications close: Sunday, 4 January 2026

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