Assistant Site Manager Job Description
* Oversee the productivity, breaks, and daily scheduling of all employees.
* Assist in attracting, recruiting, developing, and training employees.
* Have knowledge of and assist with preventive maintenance and repairs on all equipment.
* Own management of chemical inventory, usage, and costs.
* Train and motivate the team to enroll new members.
* Directly handle all customer concerns and questions.
* Perform required administrative duties, including documentation for performance management, team calls, terminations, employee relations, and promotions.
* Take responsibility when the General Manager is offsite.
Fundamental Responsibilities:
Customer Service: The treatment of each customer in a compassionate and caring way is what differentiates AquaShine from its competition. Taking care of the customer is our top priority.
Onsite Sales: Engage customers with a smile, explain benefits, and close sales of memberships or promotions. Our goal is to educate customers so they see the value of memberships versus single washes.
Additional Responsibilities:
1. Shift Leadership: Set a positive tone of excellence, expectation, and fun during your shift.
2. Equipment Maintenance: Become knowledgeable about car wash maintenance and procedures, seeking assistance and information as needed.
3. Chemical Management: Oversee chemical inventory and usage, ensuring proper maintenance of equipment and controlling costs.
4. Time Management: Assist in ensuring employees clock in/out correctly and manage shifts effectively.
5. Community Relations & Marketing: Promote community outreach and encourage employees to advertise the car wash.
Qualifications:
* Formal education is not required.
* Mechanical aptitude and organizational skills are preferred.
* Minimum 2 years of Assistant Management or Shift Lead experience.
* Excellent customer service skills.
* Attention to detail and sales experience.
Requirements:
* Open availability.
* Ability to stand for long periods and lift 30+ pounds.
Compensation: Total compensation is $18/hour or more, based on experience.
AquaShine Express Car Wash is an equal opportunity employer committed to a discrimination-free workplace, in accordance with applicable laws.
At AquaShine Express, our commitment to excellence involves building trust and providing exceptional customer experiences with a friendly, professional team and state-of-the-art facilities.
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