Immediately hiring We are now seeking passionate, energetic, and motivated people to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, encouraging, and rewarding you to maximize your earnings in a friendly and empowering sales environment.
* Townsville Airport based
* Work-Life Balance — 5 Weeks of Annual Leave
* Free staff parking & uniforms provided
* Learning & Development Opportunities
* Training provided
About the Role
In this role, you will be the face of our brand You'll interact with customers at the rental counter, complete rental bookings, and respond to general customer inquiries.
What you'll do
* Establish customer car rental needs by actively listening
* Review ABG's various add-ons and services to determine what may suit the customer
* Communicate rental procedures and guidelines effectively
* Complete rental bookings efficiently and accurately
* Answer customer questions and inquiries
Perks you'll get
* Hourly pay + loadings + commission incentives (average yearly earnings above $65,000pa)
* Employee discounts on car rental across Avis Budget Group
* Wellbeing program including life insurance, discounted health insurance, and superannuation options
* Access to Perkbox — discounts and offers with hundreds of retailers and brands, including cinema tickets, fitness classes, shopping discounts, and more
* Employee Assistance Programme (EAP) provided by Converge — 24/7 support for mental health and wellbeing
* Full training provided to help you achieve your goals and reach your potential
What we're looking for
* Applicants must have a full (unrestricted) and valid driver's license
* This is a full-time position requiring availability on a rotational roster including evenings, weekends, and public holidays; WHV and Student Visa holders are ineligible
* Ability to work in a fast-paced environment while delivering exceptional customer service
* Previous experience in retail, hospitality, customer service, or similar roles
* Ability to follow procedures and adhere to company standards
* Comfortable using various computer systems to input rental information accurately
Who we are
At Avis Budget Group, you will join a team of 25,000 driven people, performing with purpose. We're shaping the future of transportation with innovative, customer-focused solutions.
Our culture is performance-driven, encouraging and supporting each other through leadership, training, tools, and rewards.
We are committed to making a positive impact on our colleagues, customers, and communities.
We embrace diversity, equity, and inclusion within our workforce, consumer base, communities, and supply chain, valuing each employee's talent, skills, and personality.
Our Reconciliation Action Plan helps us understand our influence and contribute to progress.
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