Customer Experience Representative Role
We're seeking a talented individual to join our Customer Service Team. As a Customer Experience Representative, you will be the face of our brand, responsible for delivering exceptional customer service across various touchpoints.
Main Responsibilities:
* Providing assistance to customers at checkout and customer service desks
* Ensuring a seamless shopping experience by collecting trolleys from around the store, car park, and surrounding areas
* Rotation in all areas to ensure comprehensive customer support
Why is this role important?
This role plays a vital part in building strong relationships with our customers, driving customer loyalty, and ultimately contributing to our business growth.
You will have the opportunity to work in a dynamic environment, collaborating with a passionate team of over 128,000 individuals who are dedicated to making a difference.
Your Skills and Qualifications:
To be successful in this role, you will require excellent communication skills, a friendly demeanor, and the ability to work well under pressure.
You should be able to demonstrate a passion for great customer service, a willingness to learn and grow, and a drive to thrive in a fast-paced environment.
Benefits:
This role offers a range of benefits, including opportunities for professional development, a supportive team environment, and a competitive remuneration package.
We're committed to providing a positive and inclusive work environment that allows our employees to feel valued and empowered to succeed.