**Job description**:
**Negotiable rates**
**24-month contract Plus Extension**
**Hybrid working model**
**Multiple roles in multiple locations - Canberra, Melbourne, Sydney, Brisbane, Adelaide and Perth**
**About the Organisation**
This organisation is part of the Federal Government of Australia. This position is nested in the Triage and Connect Team (T&C;), which is the gateway to all supports under the Client Support Program. The T&C; team provides a single access point for advice, assessment and responses to urgent, high risk or escalated client matters identified by any internal staff member or key external stakeholders. Most referrals through T&C; are resolved by the T&C; team, either via advice or short-term case management. Those requiring longer term case management support are referred into other suitable programs.
**About the role**
This is a Mental Health role, requiring a suitably qualified and registered clinician, such as a Registered Nurse, Psychologist, Occupational Therapist or Social Worker, for a Complex Case Manager role.
**Services to be performed**
The Complex Case Manager (Clinical) in the Coordinated Client Support Branch will:
- Conduct assessment of client referrals made where mental health issues are evident.
- Provide advice and support to non-clinical staff in the team undertaking assessment of client referrals.
- Manage a caseload of clients.
- Undertake a range of assessments including intake assessments and risk assessments.
- Contribute to the preparation of client summaries and briefs, including maintaining high quality documentation.
- Provide clinical advice and coaching support to Client Support Program colleagues and other staff, as required, to assist in managing challenging client presentations and risk escalations.
**Essential**:
- Tertiary qualifications (Bachelor's degree or higher) in a relevant health field including Nursing, Psychology, Occupational Therapy, or Social Work.
- Registration with the Australian Health Practitioners Registration Agency (AHPRA), or eligibility for registration with the Australian Association of Social Workers (AASW).
- At least 2 years of experience working as a case manager, or equivalent clinical role.
- Extensive experience working within a mental health or community case management setting, including working with people who present with complex mental health conditions.
- Experience in coordinating and assisting in the management of a caseload of complex and potentially at-risk clients in community mental health teams.
- Excellent written and oral communication skills
- Proficiency in the use of IT systems including Microsoft Office.
- Experience and interest in triage, assessment and case management via telephone.
- Demonstrated commitment to ongoing career development.
- Current Police Check, or ability to obtain one.
**As this position is within Federal Government, only Australian Citizens are eligible for consideration.**
**To apply**
Note: You may be required to provide evidence of your COVID-19 vaccination status.
📌 Aps6 Mental Health Clinician - Complex Case Manager
🏢 DFP Recruitment Services
📍 Canberra