Rethink What's Possible for Your CareerAt Altis Consulting, our vision is simple: help clients and our people achieve more than they imagined. As a leader in Data and Analytics for over 25 years, we combine technical expertise, commercial insight, and a values-driven culture to create an environment where you can truly see your career differently.
Australian-owned and technology-agnostic, we leverage deep industry knowledge and trusted relationships to deliver innovative, high-quality solutions. Our success is driven by our people, a diverse, high-performing team making a real impact in the industry. Guided by our values of Lead With Heart, Find a Way, Own It, and Be Curious, we foster a culture of lifelong learning, collaboration, and growth, empowering you to unlock opportunities, exceed expectations, and achieve more than you thought possible.
How You'll Shape What's Possible:
You will employ strong oral and written communication skills and a structured, methodical approach to problem solving to provide first line support to managed services clients. You have sound knowledge service desk and incident management. You will perform a broad range of work in a variety of technologies and environments, sometimes complex and non-routine. You can plan, schedule, and monitor your own work within short time horizons with only routine direction.
How You'll Make an Impact:
1. Contribute to the on-going development of the Managed Support function through mentoring by sharing knowledge, experience and expertise with other team member
2. Designing and developing enhancements to client DW/BI solutions using best practice methodologie
3. Investigating and resolving issue
4. Manage multiple clients concurrentl
5. Maintain records and advise relevant persons of actions taken
6. Process and action appropriate and timely responses to incident report
7. Provide Support Services to between 2 and 4 client
8. Receive and handle requests for support following agreed procedures
9. Respond to common requests for support by providing information to enable resolution and promptly escalate unresolved calls as appropriate
10. Support collation and generation of monthly client reportin
11. Work collaboratively with other team
* Work on a roster that will include some weekend activitie
The Knowledge You Bring:
12. Tertiary qualification in IT-related subject, or relevant work experience
13. 1+ years experience working in teams to provide IT Support to clients
14. 1+ years hands-on experience in ETL and BI tools such as Microsoft (SSIS, SSRS, SSAS). Report development/support using Power BI and/or Tableau.
15. Experience using cloud-based tools such as Azure Data Factory, Databricks, DBT, Matillion or othe
16. Basic SQL Scripting Skill
17. Excellent communication skills
18. Strong problem solving and analytical skills
19. An advantage: experience in Azure administration or development/support using Azure functions.
* Able to work as part of on-call rotatio
Your Next Chapter Starts Here
At Altis, we offer more than a job. We offer a career opportunity. You'll have the tools, resources, and support to build your career, take on interesting projects, and work on challenging problems that make a real impact.
We are high performers who support each other to succeed. Our culture encourages bringing your whole self to work, embracing continuous learning, and fostering growth through diverse, complex projects. You'll be part of a collaborative, inclusive environment where curiosity is valued, ideas are encouraged, and your contribution matters.
How We Invest in You:
20. A career pathway with ongoing learning and development
21. Exposure to varied and challenging projects across industries
22. A supportive, inclusive culture that values diversity and individuality
23. Hybrid working model
24. Competitive salary
25. A holistic health and wellness program that supports you and your family
26. Paid parental leave
* Reward and recognition program
Let's Start the Conversation
Apply now We'd love to hear from you.
At Altis, Seeing Your Career Differently means creating an environment where respect, fairness, growth, and well-being are at the core of how we work. We welcome and celebrate people from all backgrounds, experiences, identities, abilities, and thinking styles, and we are committed to providing equal opportunities for all qualified applicants.
If you require adjustments or support during the application process, please let us know. We are here to ensure you can bring your best self to every stage.
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