Job Overview
This role involves providing front-line services to the community from a local office, supporting the delivery of quality services.
Responsibilities include:
* Providing comprehensive customer support and services at the reception and front counter, answering telephones and directing inquiries to appropriate service providers.
* Offering administrative assistance to teams, ensuring high standards of customer service and meticulous attention to detail.
* Maintaining accurate records in management systems, maintaining strict client confidentiality.
* Managing office supplies, equipment and facilities.
Key Skills and Qualifications
* Customer Service Experience
* Administrative Skills
* Communication Skills
* Time Management Skills
Benefits
* Opportunity to work in a dynamic environment
* Chance to make a difference in the community
* Ongoing training and development opportunities
Other Requirements
* Able to work in a team environment
* Able to multitask and prioritize tasks effectively
* Able to maintain confidentiality and handle sensitive information