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Customer service ambassador

Melbourne
beBeeAdvisor
Customer Services agent
Posted: 25 August
Offer description

Job Description

A Sales Advisor is a key member of our sales team, responsible for delivering exceptional customer service and contributing to the store's sales and profitability.

This role involves working in a fast-paced environment, providing assistance to customers, sharing product knowledge, and creating a positive shopping experience.

The ideal candidate will be a strong communicator, able to build rapport with customers and colleagues alike.

Key Responsibilities:

* Fold, hang, display and merchandise garments to maximise selling opportunities.
* Actively process, stock and replenish garments on the sales floor and in the stock room.
* Open, unpack and label merchandise with security tags.
* Support customer purchases and returns in the register.

Requirements:

* Strong communication and interpersonal skills.
* Ability to work in a fast-paced environment.
* Basic understanding of fashion and retail principles.
* Physical ability to lift and move merchandise as required.


Benefits

As a valued member of our team, you'll enjoy a range of benefits, including:

* Competitive salary and benefits package.
* Opportunities for career development and growth.
* Staff discount card, valid across all H&M Group brands.
* Access to training and development programs.


Company Culture

At H&M Group, we're committed to creating an inclusive and diverse workplace culture. We believe that everyone deserves equal opportunities and treatment, regardless of their background or identity.

We strive to promote a fair and equal recruitment process, and encourage applicants from diverse backgrounds to apply.

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