Company Description
Embark on a journey of luxury and excellence with Sydney's iconic first international 5-star hotel Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of the French Zest and Sofitel luxury.
Following the successful relaunch and transformation of Sydney's iconic landmark, we are setting a new benchmark for excellence.
Discover the perfect blend of classic European style and Sofitel Luxury, with 436 beautifully appointed rooms and suites, modern meeting and event spaces, contemporary cuisine with a French twist, and our executive Club lounge - Club Millésime .
Why Sofitel Sydney Wentworth?
* Ideally situated in the heart of central Sydney's business and shopping districts, conveniently located near all public transport routes (trains, metro, buses, ferries and light rail).
* Industry benefits worldwide on parking, accommodation, dining and lifestyle services from day one.
* Enhanced parental leave program.
Job Description
* Assist with general guest enquiries
* Assist with guest luggage(arrival, departure and storage)
* Assist with guest transportation requests
* Conduct room status checks
* Cover the concierge desk when required
* Deliver messages and packages
* Maintain general security observation and reporting
* Maintain the hotel lobby level public area, business centre and concierge storage rooms in a clean, presentable and well maintained condition
* Make collections and deliveries externally (such as to and from the post office and Accor Head Office)
* Perform the Sofitel candle and polishing rituals as required
* Perform the commissionaire role as required
* Provide luggage security, including the tagging and storing of guest luggage
* Remember and use guest names, especially expected VIPs and regular guests
* Support the concierge and commissionaire staff as required
Qualifications
* Well groomed
* Ability to lift and carry luggage, and other items
* Excellent communication and interpersonal skills
* Strong organisational skills and attention to detail
* A 'can do' attitude
* Flexibility to work various shifts, including weekends, nights and public holidays.
Additional Information
Joining our team will unlock generous local, national & international industry benefits on accommodation, dining, travel, wellbeing & more. You will thrive in a fast-paced, collaborative work environment and be a part of the Hotel's future success. We offer discounted city parking, complimentary dry cleaning, progressive leave policies (including 10 weeks parental leave) and unlimited development opportunities as you learn from industry experts with international leader in Hospitality - Accor. We genuinely care about your success and want to help you grow on your journey with us.
If this sounds like the right opportunity for you, a new challenge in 2025, we look forward to finding out more about you and invite you to apply