Unlock Your Potential
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We are seeking a skilled and passionate professional to join our team as a Customer Service Manager.
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Job Description:
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This role offers the opportunity to work in a fast-paced environment, providing exceptional customer service and support to clients across various stages of their real estate journey. Key responsibilities include:
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* Liaising with sales teams, finance professionals, and solicitors to facilitate seamless client interactions.
* Providing after-sales assistance, including welcoming clients and acting as a primary point of contact for ongoing inquiries.
* Assisting clients with deposit payments and coordinating with builders to obtain construction progress updates.
* Maintaining accurate records and communicating updates to clients in a timely manner.
* Developing strong relationships with clients and internal stakeholders to drive business growth and client satisfaction.
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Requirements:
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To be successful in this role, you will possess:
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* A minimum of 12 months experience in a similar customer-facing role within the real estate industry.
* Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
* Strong organizational and time management skills, with attention to detail and the ability to meet deadlines.
* The capacity to work independently and as part of a team, adapting to changing priorities and workflows as needed.
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Benefits:
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This role offers a range of benefits, including:
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* Opportunities for career growth and development within a dynamic and supportive organization.
* A collaborative and inclusive work environment that fosters open communication and teamwork.
* A competitive salary and benefits package that reflects your value to the organization.
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Join Our Team:
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If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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