Our Healthcare Team is seeking a skilled Multifaceted Receptionist to join our dynamic team. This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and administrative support.
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In this role, you will be responsible for providing primary reception services, maintaining confidentiality, and upholding the highest standards of professionalism and integrity.
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Main Responsibilities:
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* Maintain accurate records and perform data entry tasks with precision and speed.
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* Provide excellent customer service, handling inquiries, and resolving issues efficiently.
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* Manage appointments, cancellations, and rescheduling with minimal disruptions.
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* Process payments, issue invoices, and reconcile accounts in a timely manner.
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* Collaborate with healthcare professionals to schedule hospital theatre lists, tests, and external medical reports as required.
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* Utilize computer software, word-processing skills, and patient information/recall database systems to enhance productivity and efficiency.
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Requirements:
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To succeed in this role, you must possess:
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* Excellent communication and interpersonal skills.
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* Ability to work effectively in a fast-paced environment.
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* Strong organizational and time management skills.
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* Demonstrated experience in using MS Office package (Word, Excel), email, and the internet.
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* Familiarity with patient information/recall database systems.
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* A commitment to patient care and confidentiality.
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Benefits:
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We offer a competitive hourly rate, flexible work options, discounts on hospital services, and private health insurance, making it an attractive opportunity for the right candidate.
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What We Offer:
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We celebrate diversity and welcome applications from people of all backgrounds. Our inclusive culture fosters a respectful and secure environment, welcoming and accessible to all. All caregivers employed by us are required to be vaccinated against Influenza to fulfill the requirements of the role.
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Join Our Team:
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If you are a motivated and dedicated individual who shares our values and commitment to excellence, we encourage you to apply for this rewarding opportunity.
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