OverviewOperations Administrator | Deposit and Payment Operations at Macquarie Group.
Join our Deposit and Payment Operations team supporting a variety of products across the Banking and Financial Services industry including Personal Banking, Wealth and Business Banking.
We aim to develop your skills and grow your career in a diverse and inclusive environment where you can bring your whole self to work.What role will you play?
As an Operations Administrator, you will be responsible for delivering an exceptional experience to our clients and stakeholders by processing operational requests.
You will work toward deadlines to deliver solutions and liaise with the wider team to resolve discrepancies and ensure regulatory compliance requirements are followed.
You will onboard new customers, prepare and review AML/CTF requirements, complete ongoing account and client updates, maintenance and adjustments.
You will also facilitate the movement of funds including domestic and international payments, and other back-office banking tasks including handling mistaken payments, transaction traces, and payment recalls.What You OfferPassion for delivering an exceptional customer experience with a client-centric approach to workSolution-focused mindset with the ability to innovate and learnHigh attention to detail and strong data entry skillsAbility to work in a team environment and build solid working relationships to contribute to team goalsStrong numerical and time management skills; ability to work to deadlines and complete tasks accuratelyPrior experience in banking and financial services or within a contact centre environment is preferredWhat We OfferBenefits1 wellbeing leave day per yearUp to 5 additional service bonus leave days per yearUp to 20 weeks?
paid parental leave for primary caregivers, along with 12 days of transition leave on return to work, and 6 weeks of paid leave for non-primary caregivers2 days of paid volunteer leave and donation matchingUp to 12 months' gender affirmation leave, including 6 weeks' paid leaveAccess to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinationsAccess to a wide range of salary packaging optionsAccess to learning and development opportunities, including reimbursement for professional membership or subscriptionHybrid and flexible working arrangements, dependent on roleReimbursement for work from home equipmentAbout Banking and Financial ServicesBanking and Financial Services is our technology-driven retail bank.
You will be part of a team that supports clients to achieve their full potential, whether that's buying a home, growing a business or investing to manage wealth.Our commitment to diversity, equity and inclusionWe are committed to fostering a diverse, equitable and inclusive workplace.
We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background.
We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.
To learn more, contact our team by clicking here.
Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements.
If you require additional assistance, please let us know in the application process.Seniority levelEntry levelEmployment typeFull-timeJob functionManagement and ManufacturingLocation: Brisbane, Queensland, Australia
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📌 Operations Administrator | Deposit And Payment Operations
🏢 Macquarie Group
📍 Brisbane