Role title: Senior Project OfficerGrade: Clerk Grade 9/10Team: Digital Licensing Project TeamDuration: Up to 12 monthsLocation: FlexibleEnquires / Hiring Manager: Danielle LarsenClosing Date: 16th June 2025 (9:59am)About the team:The new temporary Digital Licensing Project Team sits within the SafeWork NSW Authorisations & Verifications Directorate in the Regulatory Capability & Harm Prevention stream. The team is responsible the governance and management of the transition of all SafeWork licenses from GLS to the Licence. NSW Amanda platform by 30 June 2026.The project team will establish a revised governance model for the migration of licences to AMANDA and will be responsible for:Improved SafeWork governance framework including making strategic decisions and ensuring clear deliverables are agreed and metDeveloping agreed service standards and approval processes between SafeWork and GTPOversee business readiness across all schemesReviewing fraud prevention strategies/requirements due to removal of two-part processing in AMANDA and other systems limitationsEngaging and implementing change program with High Risk Work RTOs and AssessorsThe team will also be responsible for a range of strategic and operational functions.Key Responsibilities include:Manage strategic projects to successfully deliver all key milestones and outcomes.Assist with training rollout to High Risk Work RTOs and AssessorsUAT testing coordinationOversee work instructions and procedures developmentManage PIA and PCNsManage internal/external stakeholdersRisk ManagementKey attributes:An analytical thinker who can critically review information and clearly distil it into possible solutions to help solve complex problems.Highly organised, with strong skills in project management and attention to detail.A high level of personal motivation and an ability to demonstrate flexibility and resilience in an environment of changing or competing priorities.A proactive person who can work independently and deliver high quality outputs to tight deadlines, with minimal supervisionThrives in the development of effective stakeholder relationships, including the ability to collaborate with colleagues in internal and external teams to enable decisions and outcomes.The process:If you would like to apply, please submit your CV along with a cover letter of no more 2 pages, addressing the following:How you demonstrate the above capabilitiesA short paragraph on why you believe you are the right person for the roleA talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.Salary Grade 9/10, with the base salary for this role starting at base plus superannuationClick Here to access the Role Description. For enquiries relating to recruitment please contact Flavia Raineri Gentile via flavia.rainerigentile@customerservice.nsw.gov.au.Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.Closing Date:16th June 2025 (9:59am)Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact flavia.rainerigentile@customerservice.nsw.gov.au or 02 9494 8351.For more information, please visitInformation on some of the different types of disabilitiesInformation on adjustments available for the recruitment process
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