Customer Service Expert Job Opportunity
We are seeking a dedicated and knowledgeable Customer Service Expert to play a vital role in our team. As a key member, you will provide expert advice on pet wellness products and build relationships with customers.
* Assist senior management by providing supervisory support and guidance to the store team.
* Offer exceptional service and product knowledge to customers.
* Build long-lasting relationships with customers through genuine and empathetic interactions.
* Develop and coach the store team to deliver outstanding customer service and achieve business objectives.
* Maintain a well-organized store environment, including stock levels and store presentation (some heavy lifting required).
* Support sales, returns, and large purchases, ensuring seamless customer experiences.
* Be responsible for opening and closing the store, with associated security tasks.