Key Account Manager Role
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We are seeking a skilled Key Account Manager to join our growing team. In this role, you will be responsible for developing and maintaining strong relationships with key customers while actively identifying new business opportunities to drive growth.
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As a Key Account Manager, your primary objective will be to ensure customer satisfaction and business expansion through regular interactions, negotiations, and product knowledge development.
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Key Responsibilities:
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* Maintain and grow existing customer accounts through regular interactions and product knowledge development
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* Identify and pursue new business opportunities to drive growth and expand the customer base
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* Negotiate pricing agreements with customers, ensuring profitability while maintaining strong customer relationships
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* Manage a highly transactional role, including back order management, pricing arrangements, and exceptional customer service
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Benefits
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* Comprehensive health and well-being support, including employee assistance programs
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* Generous discounts on premium products and services
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* Market leading learning and development initiatives and career pathways
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* Paid parental leave and partner leave
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Skills & Experience
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* Strong sales and negotiation skills, with the ability to manage multiple customer accounts and close deals efficiently
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* Excellent communication and interpersonal skills, capable of building long-term relationships with customers and colleagues
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* Technical product knowledge, particularly in cabinet hardware or the ability to quickly learn and adapt
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* Experience working with CRM systems to track customer interactions and manage history
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Imagine a Better Place
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You'll work alongside people who value your unique perspectives and contributions in a compassionate and collaborative workplace.
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