We’re searching for a warm, organised, and enthusiastic Administration Services Manager to lead our customer service team and ensure every guest feels welcomed and cared for. This is a key leadership role in a fast-paced, wine, tourism, and hospitality setting, perfect for someone who thrives on creating joyful experiences and running smooth operations.What You'll Be DoingOverseeing admin and reception dutiesSupporting our guests with warmth and professionalismLeading and developing a small, passionate customer service teamCollaborating across departments to help the business run like clockworkContributing to strategic goals while embodying our brand and valuesManaging booking systems with confidence and implementing procedures that improve efficiency and the guest experienceYou’re a Great Fit If YouLove wine, hospitality, and making people smileAre an admin whiz with a knack for organisationCommunicate clearly and warmlyHave experience managing or mentoring a teamThrive in a collaborative, positive work cultureStay calm under pressure and adapt with optimism, you see challenges as opportunities to improve and growUse booking systems and digital tools with ease, and enjoy creating or refining procedures that make everything run smootherThis is more than just a job, it’s an opportunity to be part of a family business where your ideas matter, your growth is supported, and your impact is celebrated.Job Types: Full-time, PermanentPay: From $70,000.00 per yearBenefitsEmployee discountEmployee mentoring programFree drinksFree foodProfessional development assistanceReferral programScheduleDay shiftMonday to FridayWeekend availabilityAbility To Commute/relocateUlladulla NSW 2539: Reliably commute or planning to relocate before starting work (Required)Work AuthorisationAustralia (Required)Work Location: In personApplication Deadline: 09/06/2025Expected Start Date: 23/06/2025
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