Credit Controller – Brisbane, Sydney or Newcastle
About the business and the role
At SLR we Make Sustainability Happen. SLR is an international environmental consultancy with a globally recognised reputation for providing high quality tailored services. With close to 1000+ staff in APAC alone, we provide consultancy advice and support on a wide range of strategic and site-specific issues to a diverse and growing base of business, regulatory and governmental clients. We celebrate a 'One Team Culture', where bringing together diversity of thought and expression is key to building the best team to deliver excellent results.
SLR has an exciting opportunity for an experienced Credit Controller to join our growing APAC Finance team. This role has been created due to continued company growth and offers a fantastic chance to work in a high-volume, fast-paced environment. At SLR, we pride ourselves on fostering a vibrant, energetic team culture that values collaboration and camaraderie. We're committed to supporting your success by helping you achieve your goals and providing a platform where you can thrive. We are open to this role being based in either of our Brisbane, Sydney or Newcastle offices.
Responsibilities
Credit Management
* Monitor and manage customer accounts to ensure timely payment
* Assess creditworthiness of new and existing customers and set credit limits
* Conduct credit assessments
* Negotiate payment terms
Collections
* Chase overdue invoices via phone, email, and written correspondence
* Initiate collection efforts and follow up on overdue invoices
Processing & Records
* Process and verify customer credit applications
* Maintain accurate customer records
* Resolve unallocated payments
* Reconcile payments
* Process payments via a portal
* Prioritise competing tasks effectively
Reporting
* Prepare regular aged debt reports and highlight risks to management
* Provide cash flow forecasts based on expected collections
Dispute Resolution
* Investigate and resolve invoice queries promptly
* Liaise with SLR project consultants to help resolve issues preventing payment
Compliance & Continuous Improvement
* Ensure adherence to company credit policies and relevant legislation
* Recommend process improvements to enhance collection efficiency
Skills & experience
Ideally, you will bring the following experience, although a willingness to learn is also highly valued:
* Proven experience as a Credit Controller or similar role
* Strong understanding of credit control principles and accounting basics
* Excellent communication and negotiation skills
* Proficiency in Excel and accounting software
* High attention to detail and ability to work under pressure
* Legal knowledge, credit risk assessment, insolvency knowledge
* Experience with managing overseas collections
* Successful in reducing aged debt, improved debtor days (DSO) and producing accurate and timely reports
Our Benefits
We are proud of our unique culture where we work together to collaborate on projects to get the best possible outcome for our clients. We recognise that every person is different, and our benefits aim to ensure that we cater for all.
You can find a comprehensive list here.
Next Steps
We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted with gender diverse interview panels to the best of our ability. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
Unsolicited resumes from recruitment consultants will not be accepted. You must be part of the preferred supplier agreement list which is coordinated through our Talent Acquisition team.