Job Overview
The Quality Assurance Supervisor will oversee regional technicians and laboratories, ensuring high-quality ready-mix products are consistently delivered. The ideal candidate will lead the quality organization, perform technical assessments, and provide industry-related expertise.
Key Responsibilities:
* Supervise a team of technicians and laboratories to maintain certifications for plants and department personnel.
* Review specifications and optimize concrete design mixes for consistency across the region.
* Perform and observe sample testing and monitoring of our concrete production procedures.
* Sample, test, and monitor raw materials for compliance with applicable specifications.
* Communicate with customers, testing laboratories, dispatch, and production employees regarding mix utilization and admixture dosage rates.
* Conduct plant inspections and recommend corrective action to ensure compliance with project specifications, company QA guidelines, and industry standards.
* Monitor test report data and plant records for specification compliance.
* Provide input on testing programs and concrete mix designs with the QC Manager.
* Support Sales and Production departments in resolving quality-based customer queries and complaints.
* Participate in analyzing customer claims and investigating causes linked to process or production conditions.
Required Skills and Qualifications:
* VDOT Plant, ACI Field Testing, Aggregate, and Lab Technician Certifications preferred or able to obtain within six months.
* Previous management/supervisory experience required.
* Minimum of 2 years' experience in laboratory testing of concrete and trial batch procedures.
* Familiarity with industry standards and knowledge of ready mix manufacturing processes, equipment, and basic understanding of concrete mix design and control.
Benefits:
* Work in a team environment and assist co-workers or supervisors with other duties as required.
* Ability to work flexible shifts including nights, weekends, and overtime.
* Job requires standing, walking, climbing, working from heights, and lifting up to 50 lbs.
* Ability to pass pre-employment processes including criminal background check, physical, and drug screen.
Working Environment: