Job Information
* Salary: $51.00 - $51.00 per hour
* Job Type: Full-time
* Location: VIC
* Job Category: Security & Protective Services
About the Business
Securitas is the leading global security company with operations in 58 countries across North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370,000 employees, we make a difference every day, all year round. Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long‐term, financially successful enterprise by creating value for customers, employees and shareholders. They are summarized in three words: Integrity, Vigilance and Helpfulness.
Security Controller Role
Security Controllers are entrusted with upholding the firm's foundational values: partnership, client service, integrity and excellence. They are expected to consistently demonstrate the highest standards of professionalism in conduct, personal presentation and all communications, taking full accountability for their actions. Successful Controllers are critical thinkers who proactively exercise sound judgment, considering the implications of their decisions. Their primary responsibility is to ensure the safety and security of the firm and its personnel, guided by the firm's four strategic pillars.
Shift Timings
Rotational Day and Night – 6 AM to 6 PM / 6 PM to 6 AM, 4 on / 4 off
Key Responsibilities / Primary Areas of Focus
* People Protection: Ensuring the safety of all firm's personnel, including travelers and those attending events.
* Physical Security: Guaranteeing that the firm's facilities provide a safe and secure environment for both employees and visitors.
* Fire Life Safety: Implementing effective systems and processes to minimise the impact of fire and other life‐safety events.
* Crisis Management: Monitoring and minimising threats to the firm's people, reputation and business operations.
* Operational Oversight: Provide comprehensive support for daily operations of the site and team, ensuring adherence to established protocols.
* System Management & Maintenance: Proactively execute daily system checks, monitor security systems and efficiently resolve issues, communicating promptly with stakeholders.
* Training & Preparedness: Participate in standard operating procedure training and drills to uphold readiness and response standards.
* Safety & Crisis Management: Demonstrate commitment to ensuring the safety of all personnel and effective crisis management, including leading and taking initiative during critical situations.
* Incident Response & Documentation: Respond promptly to security incidents, document all actions taken and produce accurate, timely reports for post‐incident analysis and compliance.
Incident Management Expectations
* Identification: Accurately identify the nature and scope of an incident using all available information (alarm details, CCTV footage, incoming calls, etc.).
* Escalation: Promptly inform relevant stakeholders following established escalation protocols.
* Response: Establish ground truth, deploy resources to address the threat immediately and effectively.
* Control: Manage the incident effectively with priority on people's safety and minimising business impact.
* Recovery: Document actions, create an appropriate timeline of events and outcomes for compliance and continuous improvement.
Desired Skills & Experience
* Ability to identify and assess incidents quickly and accurately.
* Strong escalation, coordination and communication skills.
* Proficiency in control and mitigation of security incidents.
* Experience with incident documentation and post‐incident reporting.
* Continuous improvement mindset and commitment to learning.
Expectations
* Time and resource management capabilities.
* Proactive accountability and a continuous desire for learning.
* Stakeholder engagement – build and maintain effective relationships.
* Excellent written and verbal communication skills.
* Investigation competence: produce precise, timely reports.
Why Join Us?
* Work with a blue‐chip client and receive training and development opportunities.
* Be financially rewarded with competitive compensation.
* Experience teamwork in a collaborative and supportive environment.
* Grow your career within a company committed to professional growth.
Position Requirements
* Certificate II in Security Operations.
* Current VIC Security License.
* Current First Aid and CPR certification.
* Background clearance (financial, employment, residential, ID and criminal history checks).
Diversity and Inclusion at Securitas
At Securitas, we pride ourselves on fostering an inclusive environment where all individuals are respected and valued. We encourage candidates from diverse backgrounds to apply and contribute to our mission of making the world a safer place.
Ready to Make a Difference?
If you're passionate about security, enjoy the challenge of securing critical environments, and are eager to contribute to the safety and success of our team, we want you to join us.
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