Role Overview
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This role offers a unique opportunity to combine on-the-job training with structured learning, leading to a Certificate III in Business qualification. As an Automotive Service Advisor Trainee, you will work alongside a skilled team of experts and gain hands-on experience in the industry.
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Key Responsibilities
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* Determine technical solutions over the phone.
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* Accurately record issues and data into a Dealer Management System.
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* Conduct transactions, walk customers through processes, and provide summaries of services.
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* Communicate estimated completion times, regular updates, and follow up with customers on services provided.
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* Coordinate delivery times or pick-ups with customers.
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Requirements
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To be successful in this role, you must be able to work in a dynamic and fast-paced environment. A desire to learn and meet the essential requirements are also crucial.
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Essential Requirements
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* Must be an Australian Citizen or Permanent Resident.
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* Be able to work in a dynamic, fast-paced environment.
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* Have a desire to learn.
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Working Conditions
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This is a full-time apprenticeship position, working 8 hour shifts with shift work involved. Work location is in person.
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