GLADMAC Electrical is a local business delivering electrical and air conditioning services across Gladstone. We focus on reliable service, quality work, and keeping things running efficiently.
As we grow, we’re looking for someone to support the day-to-day admin and help keep jobs, customers, and workflow organised.
The Role
This is a hands-on admin role covering:
* Customer communication
* Scheduling
* Quotes & invoicing support
* General office coordination
We are open to:
Part-time (school hours 9:00am – 2:30pm), or
Full-time for the right person
Initially, this role will be work from home, with a transition to an office/workshop environment in the future.
Key Responsibilities
* Answer incoming calls and manage customer enquiries
* Return missed calls promptly
* Book and update jobs in ServiceM8
* Assist with scheduling technicians
* Assist with preparing and sending quotes
* Support invoicing of completed jobs
* Follow up outstanding quotes and invoices
* Assist with ordering materials and supplier coordination
* General admin support as required
About You
* Confident and professional on the phone
* Well organised with good attention to detail
* Able to manage multiple tasks and stay on top of workload
* Comfortable working independently
* Reliable and consistent
Preferred (but not essential)
* Previous admin or office support experience
* Experience in a trades or service-based business
* Experience with job management systems
Role Details
* Gladstone, QLD
* Part-time (school hours) or full-time opportunity
* Work from home initially
* Transition to office/workshop in future
* Hourly rate based on experience
How to Apply
Please apply with your resume and a short cover letter.
In your application, include:
* Your preferred working hours (part-time or full-time)
A brief example of a time you had to manage multiple tasks at once