Supervise and Deliver Exceptional Guest Experiences
This role presents a unique opportunity to lead a team of front office professionals, ensuring seamless daily operations and exceptional guest satisfaction. As a Front Office Supervisor, you will oversee the management of hotel operations, train new team members, and provide top-notch service to guests from around the globe.
Main Responsibilities:
* Manage the front office team and implement department procedures.
* Conduct training sessions for new team members and serve as a role model.
* Foster a high standard of quality service by responding promptly to guest inquiries and resolving issues efficiently.
Ambitious Professionals Welcome
We are seeking ambitious individuals with a customer-focused mindset and conflict resolution skills to excel in this role. Experience with Opera PMS & Opera Cloud is highly regarded, but not mandatory. If you possess a strong work ethic and a passion for delivering outstanding results, we encourage you to apply.
About the Role
* Relocate to Ayers Rock Resort, NT, for an unparalleled experience.
* Enjoy a small-town atmosphere with a big community feel, featuring staff pool, gym, and regular activities.
* Take advantage of affordable accommodation, shift meals, and resort discounts to reduce your living costs.
Your Career Growth Matters
We are committed to helping you advance in your career while working with us. Our incentive program includes rental discounts, vacation bonuses, and resort vouchers for your work anniversary. You'll also have access to various development opportunities and recognition through attendance and performance incentives.
Seniority Level: Mid-Senior, Employment Type: Full-time, Job Function: Other, Industries: Hospitality