* Full-time, permanent position
* Base salary will be in the range $115,645 - $129,654 + 17% Superannuation (HEW Level 8)
* Based at the picturesque St Lucia Campus
About This Opportunity
Are you an experienced travel professional ready to make a real impact? Join us as Manager, University Travel and help shape the future of travel at The University of Queensland – one of Australia’s leading universities.
In this pivotal role, you’ll lead the continuous improvement of UQ’s travel booking processes, driving compliance, efficiency, and an exceptional experience for our travellers. You’ll also forge and maintain strategic partnerships with our third-party travel providers while championing travel risk management, compliance, and the safety of UQ travellers.
You’ll collaborate closely with the Senior Manager, University Travel, UQ’s travel service providers, and the UQ Insurance Services team and will have the opportunity to work in a dynamic, supportive environment where your expertise is valued, your development is encouraged, and your work creates real impact.
Key responsibilities will include:
o Support the Senior Manager, University Travel to review and maintain the ongoing delivery of travel-related initiatives.
o Support the Senior Manager, University Travel to maintain strategic relationships with the University’s corporate travel provider(s) to ensure services are delivered to agreed standards including value for money for UQ.
o Work with internal stakeholders to maintain compliance with processes, procedures and systems to effectively and efficiently manage UQ Travel and promote traveller safety and positive traveller experience.
o Work with UQ’s emergency assistance provider and UQ Insurance team members to provide support for travel assistance matters.
o Provide reliable reporting / information and appropriate support to decision makers in relation to matters impacting UQ Travel and travellers and to meet UQ’s duty of care obligations.
o Prepare the annual overseas travel report for the Queensland Government
o Develop and implement relevant communications and appropriate training programs including guidelines, presentations, facilitated workshops and awareness sessions to help protect the University as well as travellers.
o Play a key role in enforcing the requirements of the UQ Travel Policy.
o Develop and publish on the UQ Travel website information and guidance to support UQ travellers around UQ travel policy/procedure and travel risk management.
o Oversee the day-to-day management of enquiries to the UQ Travel team, providing supervision and guidance to the Senior Travel Officer as required.
o Act as alternate for the Senior Manager, University Travel when required.
o Perform other travel-related functions and assignments as instructed by the Senior Manager, University Travel.
About UQ
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
o Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
o 17% superannuation contributions
o 17.5% annual leave loading
o Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
o Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
o UQ Study for Staff
o On campus childcare options
o Affordable parking (from just $6.15 a day)
o Salary packaging options
About You
o Demonstrated relevant extensive experience and expertise in travel management; or Postgraduate qualifications with extensive experience; or an equivalent combination of relevant experience and/or education/training.
o Experience of managing operational travel teams, within a complex environment.
o Previous experience implementing or using travel management tools and travel tracking platforms.
o Exceptional interpersonal skills, with the ability to build and maintain productive relationships and to negotiate, network and consult with key stakeholders effectively.
o Outstanding communication skills (written and verbal), providing authoritative advice to confidently articulate complex issues and provide well-researched information to senior managers, staff, and other internal and external stakeholders.
o Excellent organisational and planning skills, including proven experience in successfully managing and implementing projects and strategic initiatives.
o Demonstrated personal responsibility in meeting objectives, including the ability to recognise and resolve issues impacting on the achievement of required outcomes.
o Excellent analytical and problem-solving skills, underpinned by strong business acumen.
The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
Questions?
For more information about this opportunity, please contact Jodi Walton, Senior Manager, University Travel via j.walton@uq.edu.au .
For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.
Want to Apply?
We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:
o Resume
o A cover letter summarising how your background aligns with the 'About You' section
Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au .
Other Information
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
Applications close Sunday, 24 August 2025 at 11.00pm AEST (R-54446). Please note that interviews have been tentatively scheduled for week commencing 1 September 2025.
Full-time