Customer Service Administrator (12 Month Fixed Contract - Maternity Leave Cover) – Join Our Dynamic Team!
Are you a people person who loves solving problems and keeping things organised? Do you thrive in a fast-paced environment where no two days are the same? If so, we’d love to have you on board at Mediquip!
About Us: Mediquip, established in 1983, has built a strong and reliable reputation for delivering top-quality products and exceptional service across the healthcare, veterinary, simulation, and dental sectors. We take pride in upholding the highest Quality Assurance Standards, which have been a cornerstone of our success.
At Mediquip, we believe in fostering an environment where employees feel valued, supported, and proud of their contributions. We are committed to creating long-lasting, mutually satisfying careers, ensuring that all our team members enjoy both personal and professional growth.
Why Join Us:
- Work with a trusted name in the healthcare industry
- A company that you can grow in
- Be part of a team that prides itself on its commitment to Quality Assurance
- Enjoy a positive work culture focused on your success and development
- Contribute to maintaining our excellent reputation with your expertise
What You’ll Be Doing
In this role, you’ll be the first point of contact for customer enquiries, handling calls and emails with a friendly and professional approach. You’ll support operational teams with essential administrative tasks, ensuring everything runs smoothly. Managing customer records will be part of your day, from adding new customers to updating existing information. You'll efficiently process purchase orders and customer requests while working closely with front-line staff to follow up on and resolve enquiries. Assisting in setting up new customer accounts and issuing quote requests will also be a key part of your responsibilities. Additionally, you’ll follow up on expired quotes to maximise opportunities, process invoices to meet month-end deadlines, and take on various ad hoc administrative tasks as needed to keep things organised and efficient.
What We’re Looking For
- A friendly, professional, and reliable attitude – you’ll be interacting with customers daily!
- Strong computer skills, including Microsoft Office and CRM systems
- Excellent attention to detail and organisational skills
- Ability to multi-task and manage time effectively in a fast-paced environment
- Clear and confident communication skills, both written and verbal
Why You’ll Love Working with Us
- Be part of a supportive and fun team that values your contributions
- Enjoy a varied and fast-paced role where no two days are the same
- Opportunities for growth within the company
- Work in a company where your skills make a real impact
If you’re ready for a role where you’ll be valued, challenged, and supported, we’d love to hear from you.
Apply now – we can’t wait to meet you!