Meetings & Events Concierge
We are seeking a professional Meetings and Events Concierge to join our team at Crowne Plaza Geelong. In this role, you will be responsible for delivering exceptional service to meeting and events planners, guests, and delegates.
* Develop strong relationships with clients and contacts to ensure premium service.
* Assist with enquiries for day, social events, and weddings.
* Prepare proposals and contracts.
* Conduct hotel site inspections and client meetings to enhance the meeting and events experience.
* Coordinate all final pre-event details for banquet event orders, including room configuration, timings, menus, table settings, décor, and audio-visual requirements.
* Prospect new business within relevant segments.
* Build and maintain a database of potential clients, leads, and contacts for targeted marketing campaigns and sales efforts.
* Work with the team to achieve goals and maximize profitability.
Our ideal candidate will have a Bachelor's degree in events or tourism, minimum one year of experience in hospitality or hotel sales or marketing, and excellent communication skills.
What We Offer
At IHG, we provide competitive pay, global hotel discounts, world-class training, and career growth opportunities. Our company culture values diversity, inclusivity, and respect for all colleagues. We offer True Hospitality for Good – making every guest and colleague feel cared for, recognized, and respected.
Benefits
Join our team and enjoy a range of benefits, including:
* Competitive salary and bonuses.
* Global hotel discounts and rewards.
* World-class training and development opportunities.
* Career growth and advancement.
* A supportive and inclusive work environment.
* Opportunities to make a difference through community engagement and volunteer programs.
Don't miss out on this exciting opportunity to join our team as a Meetings and Events Concierge at Crowne Plaza Geelong!
Required Qualifications
* Bachelor's degree in events or tourism.
* Minimum one year of experience in hospitality or hotel sales or marketing.
* Excellent communication and interpersonal skills.
* Ability to work effectively in a fast-paced environment.
About Us
IHG Hotels & Resorts is a leading global hospitality company committed to providing True Hospitality for Good. Our mission is to deliver memorable experiences to our guests while making a positive impact on the communities we serve.