Customer Service Representative Job Description
We are seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our staff, you will provide exceptional customer service, ensuring that every interaction is positive and helpful.
Main Responsibilities:
* Engage with customers in a professional and courteous manner, responding to their needs and resolving any issues promptly.
* Operate point-of-sale systems accurately and efficiently, processing transactions and handling cash securely.
* Maintain a clean and organized workspace, adhering to all safety protocols and health regulations.
* Prepare and serve food products, following proper handling and preparation procedures.
* Collaborate with colleagues to meet sales targets and improve overall customer experience.
* Frequently lift and carry items weighing up to 40 pounds, standing for extended periods as needed.
* Excellent communication and interpersonal skills.
* Ability to work a flexible schedule, including evenings, weekends, and holidays.
* Able to maintain a high level of accuracy and attention to detail in fast-paced environments.
* Knowledge of basic math concepts and ability to handle cash securely.
* Familiarity with POS systems and technology.
Benefits:
This role offers a competitive compensation package, opportunities for career growth and development, and a collaborative work environment.
What We Offer:
We value our employees' contributions and strive to create a positive and supportive workplace culture. As a valued member of our team, you can expect:
* A stable and secure working environment.
* Ongoing training and development opportunities.
* A comprehensive benefits package, including medical, dental, and vision coverage.
* A generous paid time off policy.