About the role Ironbar Saloon in Port Douglas, Queensland is seeking a friendly and experienced Security Guard/Crowd Controller to join our team. This is a casual position in an exciting hospitality environment, perfect for those who thrive in a vibrant social setting. What you'll be doing Maintaining the safety and security of our patrons, staff and premises Monitoring the venue to identify and address any potential issues or disturbances Assisting with the orderly management of queues and controlling the flow of people entering and exiting the venue Providing excellent customer service and a warm welcome to all our guests Collaborating with the management team to ensure compliance with all relevant regulations and policies What we're looking for Prior experience as a security guard or crowd controller, preferably in the hospitality industry Excellent interpersonal and communication skills, with the ability to de-escalate and resolve conflicts A friendly, professional and approachable demeanour Exceptional situational awareness and problem-solving skills Certification in security or crowd control (or willingness to obtain) A current Queensland Security Licence What we offer At Ironbar Saloon, we are committed to creating a fun and supportive work environment for our team. You'll enjoy competitive casual pay rates, flexible scheduling, and the opportunity to be part of a vibrant and dynamic hospitality community. About us Ironbar Saloon is a lively and popular bar and live music venue located in the heart of Port Douglas. We pride ourselves on our relaxed tropical vibe, exceptional service, and exceptional food and beverages. As part of the Ironbar team, you'll play a crucial role in delivering unforgettable experiences for our guests. If you're ready to join our team, apply now !