Blacktown area | Up to $80,000 Super Bonus Permanent career opportunity with a Global brand Role offering security and career growth About the Company Our client is a market leader in the manufacture and distribution of heavy vehicle equipment with a strong global presence. With a reputation for quality and reliability, they are looking to strengthen their team with a driven customer service professional. About the Role Reporting to the Spare Parts and Customer Service Manager, this role is for someone with a sales drive and strong relationship-building skills. You'll be the primary point of contact for aftermarket clients and internal service teams, working closely with them to understand their needs and deliver tailored solutions. Full product training will be provided – what matters most is your proactive approach and commitment to excellent customer service. Your day-to-day will include Responding to spare parts enquiries and providing exceptional service Building strong client relationships and driving revenue growth Preparing quotes, processing orders, and coordinating deliveries Following up on leads and opportunities to maximise sales Proactively connect with clients to increase parts sales and deliver service excellence Assisting with stock control and ad-hoc team support About You We are open to backgrounds – you may come from sales, customer service, or a related field – but you'll bring: Proven experience in an office-based customer service or sales role working toward KPIs A proactive, sales-focused mindset and a passion for delivering excellent service Strong communication skills with the ability to build lasting relationships High attention to detail and organisational skills Intermediate MS Office skills (Excel in particular) A willingness to learn – product training will be provided Experience in spare parts/automotive/heavy equipment would be a bonus, but is not essential. What's on Offer Permanent, full-time role with a global industry leader Base salary up to $80,000 Super Bonus (depending on experience) A supportive team environment with training and career development opportunities Structured training opportunities If you are motivated by sales, enjoy interacting with customers, and want to be part of a global success story, we want to hear from you. How to apply: Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role. What next ? Applications will be reviewed for this role, and only suitable applicants will be contacted We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/member/createjobalert.aspx