* Mid-July Start - 4 Month Temporary Contract
* Inclusive and Supportive Working Environment.
About Our Client
This organisation is a well-regarded name providing financial solutions for affordable home-ownership in Western Australia. As a medium-sized company, they focus on delivering efficient and client-focused solutions, supported by a professional and collaborative team environment.
Job Description
* Inbound and Outbound Customer Calls
* Respond to Customer Enquiries with professionalism and accuracy.
* Maintain and update client records and databases.
* Assist in preparing documentation and correspondence for customers as required.
* Ensure timely follow-up on outstanding customer requests.
* Processing Single Bill Payments for Customers
* Email Management
* Data Entry
* Support process improvements within the administrative function.
* Handle general office duties to ensure smooth day-to-day operations.
The Successful Applicant
A successful Customer Service Administrator should have:
* Previous experience in an Administrative or Customer Service role
* Highly organised with great attention to detail.
* Excellent written and verbal communication skills.
* A proactive attitude with a focus on delivering high-quality outcomes.
* Flexible and Adaptable in fast changing environments
* Strong Data Entry Skills
* Polite and Professional Phone Manner
* Ability to effectively problem solve
What's on Offer
* Competitive hourly rate of approximately $32 to $35 AUD, depending on experience.
* Temporary position with the possibility of extension.
* Convenient Subiaco location with easy public transport access.
* Collaborative and professional workplace environment.
* Mid-July Start Date (Approximate. 4 Month Temporary Contract)