Overview
Customer Banking Specialist Relief - Morayfield and Surrounding Area — Commonwealth Bank of Australia. Part-time role (20 hours per week) based in Morayfield, Brisbane, Australia, with travel required to support multiple branches in the area.
Responsibilities
- Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
- Support customers with enquiries, maintenance on accounts and process applications for credit products
- Complete Financial Health Checks to assess customers\' financial needs and identify any changes
- Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
- Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture
What we are looking for
- Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
- Excellent communication skills & the ability to articulate financial terms in a clear way
- The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
- Ability to work in a busy, commercial and driven retail setting whilst seeing the big picture for customers and providing them with holistic solutions
- A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
What’s next
As part of our application process, you may be required to complete an online assessment and/or digital interview. We encourage you to complete these steps within 48 hours of applying.
With us, you'll help customers make the right financial decisions and achieve their dreams.
If this role sounds like the perfect fit then we'd love to hear from you. Apply today!
At Commbank, we're determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that'll support you professionally and personally, every step of the way. Beyond your team, you'll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
We're aware of accessibility issues on this site, particularly for screen reader users. If you require additional support please contact HR Direct on .
Advertising End Date: 01/10/2025
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📌 Customer Banking Specialist Relief - Morayfield and Surrounding Area
🏢 Commbank
📍 Brisbane