Job Description
We welcome you as you are and offer a role that matches your personality. We support your growth and learning every day, ensuring work brings purpose to your life.
As a senior operations leader, you will demonstrate your leadership and interpersonal strengths to maximize hotel performance and deliver exceptional guest experiences.
* Provide staff benefits including uniform, dry cleaning & car parking.
* Offer an employee benefit card with discounted rates in leading hotels worldwide.
* Salary package under HIGA Managerial salary $75,915 + super.
* Access to our training academies for personal and professional development.
* Develop your career and grow within the property and across the world.
* Maintain a positive impact through Corporate Social Responsibility initiatives.
Key Responsibilities
* Lead daily hotel operations across all departments.
* Manage guest concerns and respond promptly.
* Drive loyalty sign-ups in line with regional targets.
* Train and lead the Front Office team.
* Assist with check-in and check-out procedures.
* Implement agreed-upon Revenue Management strategies.