Work-life balance: Leave work at work... no weekends either!
- Incentives! Weekly, Monthly and quarterly Bonuses
- Access to My Reward discounts (food, petrol discounts and more!)
Are you passionate about making a difference in people's lives? Do you excel at providing exceptional customer service? Perhaps you have the natural ability to connect with people!
We are seeking a dedicated, patient and compassionate Customer Service Representative to join a leading provider of hearing solutions dedicated to improving the quality of life for individuals with hearing impairments.
**What's in it for you?**
- Work-life balance: Leave work at work... no weekends either!
- Incentives! Weekly, Monthly and quarterly Bonuses
- Access to My Reward discounts (food, petrol discounts and more!)
- Free counselling for you and your family via Employee Assistance Program
- Ongoing training and support to set you up for success
- Career progression opportunities
- Be part of a social culture (drinks, sausage sizzles, book club and more!)
**The role**
This permanent role will see you working in the Parkside office on a flexible rotating roster across AUS and NZ business hours. There are Full time and Part time roles available. Some of the duties involved will include:
- Reach out to the community and make a meaningful impact by helping individuals overcome hearing challenges.
- Offer complimentary health services to eligible customers
- Educate customers on the importance of hearing health
- Liaise with clinics and customers to schedule appointments
Ideally, you will have experience in Customer service, either face-to-face or phone-based. If you have experience in call centre, retail, hospitality, childcare or hairdressing, we want to hear from you!
- Clear Communication skills with a professional and friendly phone manner
- empathy and genuine desire to help people improve their quality of life
- Goal-driven and able to work under KPI's and targets
- A positive and resilient attitude, with the ability to pick up systems and processes quickly
If you are passionate about providing exceptional customer service and have a go-getter attitude, please submit your resume for consideration.
For a confidential chat, call
**Hollie or Lauren **at SMAART on
**08 8232 6008.