Patient services clerk (ballarat)

Patient Services Clerk

• Location: Ballarat Central, VIC, AU, 3350
• Job Category: Administrative Roles
• Employment Type: Permanent Part Time
• Standard Weekly Hours: 16
• Requisition ID: 3515

About the Role

The Early Parenting Centre (EPC), based in Lucas, is a dedicated facility supporting mothers, fathers, carers, families, and children up to four years of age. Grampians Early Parenting Centre delivers a comprehensive range of services through a nurse-led, multidisciplinary care team, focused on strengthening parent-child relationships and supporting families to achieve their parenting goals.

A part-time opportunity is available for afternoon shifts to meet the operational needs of the service.

Key Responsibilities

• Reception duties and first-point-of-contact support
• Patient registration and admissions
• Processing discharges
• Accurate recording of patient movements
• Providing general administrative support to enhance the patient experience

Skills & Experience

• Excellent customer service and communication skills
• Ability to work collaboratively as part of a team and provide support to colleagues
• Adaptability and openness to change
• High-level computer skills with robust attention to detail and accuracy in data entry

Culture & Advantages

• At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Interested?

If you wish to discuss the role prior to applying, contact Kersty Brown on 5320 3003 for a confidential discussion.

Diversity and Inclusion

• All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.
• Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.