* Represent a world-class Luxury brand
* Join a national company with dealerships across QLD, NSW, VIC
* Enjoy exclusive staff discounts on lifestyle and automotive products
Aston Martin Queensland and McLaren Queensland are seeking a highly professional, dynamic, and customer-focused
Guest Relations & Marketing Coordinator
. Based at the
Aston Martin Queensland
showroom in
Brisbane
, this role will be the rst point of contact for our valued guests, ensuring an exceptional showroom experience that reects the prestige of our brands.
In addition to front-of-house responsibilities at
Aston Martin Queensland
, the role will be responsible for delivering marketing, social media, and event activity across both Aston Martin Queensland (Brisbane) and McLaren Queensland (Gold Coast).
What The Role Entails
* Warmly welcome guests to the Aston Martin Queensland showroom, delivering a seamless and memorable luxury brand experience
* Maintain an immaculate front-of-house environment that reflects the Aston Martin brand
* Conduct outbound customer contact for sales and service follow-up, event invitations, appointment confirmations, and brand communications
* Manage social media accounts for both Aston Martin Queensland and McLaren Queensland, curating content that reflects the tone and prestige of each brand
* Assist in the development and execution of marketing campaigns and initiatives across both brands
* Monitor digital engagement and provide insights to improve performance
* Plan, coordinate, and execute customer events for both Aston Martin and McLaren
* Liaise with event partners, suppliers, and venues to deliver premium brand experiences across Brisbane and the Gold Coast
What We Are Looking For
* An ability to delight our customers with your superior and professional service standards
* Strong customer service and/or front-of-house experience, ideally within luxury automotive, hospitality, retail, or lifestyle sectors
* Marketing and social media management experience, with an eye for premium branding
* Exceptional communication skills – in person, over the phone, and in writing
* Organised, detail-oriented, and able to manage multiple priorities with composure
* Proficient in CRM systems, Microsoft Office, and social media platforms (Instagram, Facebook, LinkedIn)
* Experience in event planning and execution preferred
* Current driver's license
The Benefits Of Working With Us
* Embrace development and mentoring from your team, fostering personal and professional growth
* Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being
* Exclusive discounts on vehicles, parts and servicing
* Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
* Lifestyle discounts, including Gym memberships and retail discounts
* Paid parental leave to support you and your family
Please apply now in confidence through our online application form, attaching your cover letter and resume.