OverviewYour next opportunityBased in Townsville, you will provide support for our customers in relation to orders and general enquiries.Your day will involveReceive orders and enter them into our systems in a precise and agile manner (with training provided)Understand production capabilities of the Boral plant and truck network.
Monitor progress of deliveries and provide delivery status information to the customer, using vehicle tracking systemsForward planning to provide efficient and effective logistics and resource allocationFacilitate effective order fulfilment to maximise volume, profitability and customer serviceBuild qualified relationships with customers and internal teams.What are we looking for?
Enthusiastic customer focus, willing to be an integral part of a busy and efficient order-taking and distribution teamStrong verbal and written communication skillsExperience in a fast-paced environment with a strong attention to detailComputer literateProven ability to learn and meet the challenges of an ever-changing environment.What's on offer?
Full time permanent positionSupportive and positive Team EnvironmentOngoing mentoring and guidance from outstanding industry leaders and colleaguesGenuine career growth opportunities within Boral AustraliaAccess to a variety of support networks including Boral Employee Assistance ProgramAbout Boral ConcreteAt Boral Concrete, we have more than 200 operational sites across Australia.
Rarely a day goes by that you wouldn't pass one of our batching plants or Agitator trucks.
Our people and products have helped enable a variety of residential and commercial projects including Western Sydney International Airport, Crown Sydney and NorthConnex.Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world.
Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect.We're proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer.
All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.
#J-18808-Ljbffr
📌 Customer Service Agent
🏢 Boral
📍 Townsville